Support Center

Help for onboarding, integrations, and active AI deployments.

The support experience blends a structured FAQ with an AI assistant designed to triage questions, surface next steps, and keep the experience fast and modern.

We begin with the business goal, then map the workflow, system integrations, governance needs, and success metric before shaping the final product experience.

Yes. The stack is intentionally built with PHP, MySQL, vanilla JavaScript, and static assets so it remains compatible with common shared hosting environments.

Yes. The admin console includes user management, role promotion and demotion, prompt editing, bot activation controls, chat logs, and analytics.

No. The backend is provider-ready and can use a configured remote API or gracefully fall back to polished mock responses for demos and local previews.

AI Support Chat

Ask the support assistant.

Guest conversations are still logged to the database for visibility in the admin panel.

No support bot is active yet.

Add or enable a bot from the admin console to activate the support assistant.